PSR I Appointment Scheduler-Temp to Perm

·        Schedules appointments either by phone or by using the Patient Portal. Reschedules patients as needed, or requested.

·        Uses manual/computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.

·        Registers new patients obtaining all necessary information.  Refers patient to Patient Portal.

·        Enrolls patients into the Patient Portal through NextGen computer system. 

·        Maintains scheduling system so records are accurate and complete.

·        Ensures patient appointment reminder calls are downloaded on a daily basis (e.g., cancellations or additions are updated in system).

·        Works insurance eligibility report for all non-eligible insurance plans and contacts patient to update insurance information.

·        Downloads, prints labels/postcard and mails out recall plans.

·        Communicates as needed with physicians/clinicians and staff about any patient concerns/issues related to scheduling.

·        Uses customer service principles and techniques to deal with patients calmly and pleasantly.

·        Minimum one year of experience in an appointment scheduling position, preferably in a medical practice setting.

·        Must be able to type 30 wpm.

·        Intermediate level knowledge and use of Microsoft programs including Word, Excel, etc.


Apply for this Job Position
Email your resume to our HR manager at hr@ne-obgyn.com or send it by fax to (210) 650-5993

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