PSR I Appointment Scheduler-Temp to Perm

·        Schedules appointments either by phone or by using the Patient Portal. Reschedules patients as needed, or requested.

·        Uses manual/computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.

·        Registers new patients obtaining all necessary information.  Refers patient to Patient Portal.

·        Enrolls patients into the Patient Portal through NextGen computer system. 

·        Maintains scheduling system so records are accurate and complete.

·        Ensures patient appointment reminder calls are downloaded on a daily basis (e.g., cancellations or additions are updated in system).

·        Works insurance eligibility report for all non-eligible insurance plans and contacts patient to update insurance information.

·        Downloads, prints labels/postcard and mails out recall plans.

·        Communicates as needed with physicians/clinicians and staff about any patient concerns/issues related to scheduling.

·        Uses customer service principles and techniques to deal with patients calmly and pleasantly.

·        Minimum one year of experience in an appointment scheduling position, preferably in a medical practice setting.

·        Must be able to type 30 wpm.

·        Intermediate level knowledge and use of Microsoft programs including Word, Excel, etc.

Apply for this Job Position
Email your resume to our HR manager at or send it by fax to (210) 650-5993



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